Customer Feedback Solutions Announces the new release of their, CFC Executive Dashboard™
December 18, 2003 • SMITHTOWN, NY. Customer Feedback Solutions, Inc. (CFS), (www.custfeedback.com) a leading provider of customer feedback management and communication software, today announced the release of their CFC Executive Dashboard™ that dramatically expands the scope and utilization of the Customer Feedback Center™ (CFC).
The CFC Executive Dashboard™ provides executive and management level users of the Customer Feedback Center™ with a single and centralized location to monitor and take the "pulse" of their organization's customer communication and feedback management activities real-time. As a result of using the new CFC Executive Dashboard™, executives and managers who commonly have precious little time for reporting and meetings can now take a "snap-shot" of ALL customer interaction and feedback management activities within their organization real-time, on one screen, in a matter of seconds.
"When dealing with the challenges of running a rapidly expanding company, I have to make the best use of all time available to me" said Adam Zeitsiff, Chief Executive Officer for International Video Conferencing Inc. "When dealing with the constant reporting and delay of customer information historically involved in running a company, I have found the CFC Dashboard™ to be an indispensable tool to quickly and efficiently monitor our customer interaction while saving me the time typically used for these activities for other needs. I can be on and off of the system in minutes and walk away with the answers I need at the time I need it."
"We are excited about the release of the CFC Executive Dashboard™ and the value it can provide our customers" said Dustin Ruge, Chief Executive Officer for Customer Feedback Solutions. "The CFC Executive Dashboard™ is the result of our own customer's feedback in telling us how to put the right information, in the right executive or manager's hands, at the right time. By providing customers with the capabilities their executives and management need in the time available to them, we are accomplishing our mission of providing our customers with the most valuable customer feedback and communications solutions they need to succeed."
About the Customer Feedback Center™
The Customer Feedback Center 2.0 is a Microsoft® .Net connected certified enterprise software system offered to customers as an ASP hosted service or through the sale of the software. Designed to provide organizations with a single communication portal, the Customer Feedback Center™ 2.0 helps to centralize customer communication flow, utilize legacy customer communication systems, test products and services, remove organizational "SPAM" email, increase customer self-service and manage customer feedback in one unified, web-based system.
About Customer Feedback Solutions, Inc.
Customer Feedback Solutions, Inc. is a leading provider of customer feedback management and communication software enabling organizations to better utilize customer feedback and communication while reducing the overall costs of customer management. Utilized by industry leading organizations across the business spectrum, CFS provides the most advanced and dynamic tools and processes to utilize customer interaction to their advantage.
For additional information about products and services, please contact us at 1-800-726-0029, visit our website at www.custfeedback.com.
Customer Feedback Solutions logo and the Customer Feedback Center are registered trademarks of Customer Feedback Solutions Inc. Microsoft and the .NET logo are trademarks, or registered trademarks of Microsoft Corporation in the United States and/or other countries.
For additional media information, please contact media relations at 1-800-726-0029 x200 or via email at info@custfeedback.com.
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