International Mail Express (a Pitney Bowes Company) empowers the internet with CFSWebWorks

July 26, 2004 • SMITHTOWN, NY. CFSWebWorks (www.cfswebworks.com), a leading provider of advanced website development, marketing and maintenance services and a sub-division of Customer Feedback Solutions, Inc. (CFS), (www.custfeedback.com) a leading provider of customer feedback management and online communication management software and services, today announced the signing of International Mail Express (a Pitney Bowes Company) to its growing customer list.

International Mail Express will use CFSWebWorks to create a new online presence to help optimize search engine placement and improve online professional appearance and website management through the use of advanced CMS (Content Management System) controls. As a result, International mail Express will be better positioned to more effectively communicate online, improve customer support and online services, and increase productivity.

About International Mail Express

International Mail Express, a Pitney Bowes Company, is a full-service international mailing services provider headquartered in College Point, New York. For more information about International Mail Express, please call (800) 426-0613.

About CFSWebWorks

CFSWebWorks (www.cfswebworks.com), a division of Customer Feedback Solutions, Inc. (CFS) is a leader provider of advanced website development and maintenance services. Headquartered in New York, CFSWebWorks was founded with years of industry leading experience in advanced website and web-based software development work. Our experience in working with Fortune 500 to start-up companies provides us with a unique competency in addressing the needs of our customers and industry trends, while staying on the cutting edge of website development.

For additional information about products and services, please contact us at 1-800-726-0029, visit our website at www.cfswebworks.com.

About Customer Feedback Solutions, Inc.

Customer Feedback Solutions, Inc. is a leading provider of online customer feedback and communication management software and services enabling organizations to better utilize customer feedback and communication while reducing the overall costs of customer management. Utilized by many industry leading and Fortune 500 organizations across the business spectrum, CFS provides the most advanced and dynamic systems and services changing the way the world communicates online.

For additional information about products and services, please contact us at 1-800-726-0029, visit our website at www.custfeedback.com.

Customer Feedback Solutions logo and the Customer Feedback Center are registered trademarks of Customer Feedback Solutions Inc. Microsoft and the .NET logo are trademarks, or registered trademarks of Microsoft Corporation in the United States and/or other countries.

For additional media information, please contact media relations at 1-800-726-0029 x200 or via email at info@custfeedback.com.

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