Customer Feedback Solutions Announces The Customer Feedback Center Version 2.9 Release
November 1, 2004 • SMITHTOWN, NY. Customer Feedback Solutions, Inc. (CFS), (www.custfeedback.com) a leading provider of customer feedback management and online communication software, today announced the release of their Customer Feedback Center Version 2.9 ; offering to most advanced beta program recruiting functionality and self-services capabilities in the industry.
The Customer Feedback Center (CFC) version 2.9 is the only industry available user-defined beta testing portal to offer a complete programs publishing suite to better solicit, qualify, and manage evaluators automatically through the system. These capabilities are added to the existing CFC suite that includes dynamic web and survey forms, knowledge base, customer contact info, customer news and announcements, file management, email, advanced field and beta testing functionality, employee and customer feedback and support management, user group management and much more in one single, centralized, and easy to use system.
"The Customer Feedback Center version 2.9 adds unparalleled customer value by fully automating over 30% of the beta testing process" said Dustin Ruge, Chief Executive Officer for Customer Feedback Solutions. "The Customer Feedback Center 2.9 release is offered in direct response to the increased time and expense associated with e-recruiting and the increasingly poor evaluator response rates the industry receives due to the proliferation of SPAM email. By providing our customers with revolutionary new methods of evaluator recruitment based on a self-service model, we continue to expand our customers beta testing capabilities while reducing the time and costs associated with online customer communication and feedback management."
About the Customer Feedback Center™
The Customer Feedback Center 2.9 is a Microsoft® .Net connected certified enterprise software system offered to customers as a software-on-demand services or through the sale of our on-premise software. Designed to provide organizations with a single beta testing communication portal, the Customer Feedback Center™ 2.9 helps to centralize beta testing process and communication into one single and centralized system. Engineered based on years of industry experience, the Customer Feedback Center™ is the solution of choice for many of the worlds largest and industry leading companies.
About Customer Feedback Solutions, Inc.
Customer Feedback Solutions, Inc. is a leading provider of online customer feedback and communication management software and services enabling organizations to better utilize customer feedback and communication while reducing the overall costs of customer management. Utilized by many industry leading and Fortune 500 organizations across the business spectrum, CFS provides the most advanced and dynamic systems and services changing the way the world communicates online.
For additional information about products and services, please contact us at 1-800-726-0029, visit our website at www.custfeedback.com.
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