Customer Feedback Solutions Goes Global With The Introduction Of The Customer Feedback Center Version 3.1 Release

January 18, 2005 • SMITHTOWN, NY. Customer Feedback Solutions, Inc. (CFS), (www.custfeedback.com) a leading provider of customer feedback management and online communication software, today announced the release of their Customer Feedback Center Version 3.1 ; further enhancing the most advanced enterprise beta testing solution on the market today.

The Customer Feedback Center (CFC) version 3.1 offers a new GUI interface that is accepted by all major platforms and web browsers currently in use world-wide and also expands its current multi-language support options to now include almost every major language currently spoken today.

"The Customer Feedback Center version 3.1 adds further advancements to our industry leading solution by extending our capabilities to our current and future customers' ability to now test their products and solutions in any market both foreign and domestic." said Dustin Ruge, Chief Executive Officer for Customer Feedback Solutions." "The Customer Feedback Center 3.1 release is a direct result of feedback received from our own customers consisting of many of the world's largest and industry leading companies. The advancements made in this release along with our product release schedule plan for 2005 will substantially increase the value we provide to our customers and continue to further set us apart from our competition."

About the Customer Feedback Center™

The Customer Feedback Center 3.1 is a Microsoft® .Net connected certified enterprise software system offered to customers as a software-on-demand services or through the sale of our on-premise software. Designed to provide organizations with a single beta testing communication portal, the Customer Feedback Center™ 3.1 helps to centralize beta testing process and communication into one single and centralized system. Engineered based on years of industry experience, the Customer Feedback Center™ is the solution of choice for many of the worlds largest and industry leading companies.

About Customer Feedback Solutions, Inc.

Customer Feedback Solutions, Inc. is a leading provider of online customer feedback and communication management software and services enabling organizations to better utilize customer feedback and communication while reducing the overall costs of customer management. Utilized by many industry leading and Fortune 500 organizations across the business spectrum, CFS provides the most advanced and dynamic systems and services changing the way the world communicates online.

For additional information about products and services, please contact us at 1-800-726-0029, visit our website at www.custfeedback.com.

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