Customer Feedback Solutions Introduces the CRM Integration Module
March 5, 2005 • SMITHTOWN, NY. Customer Feedback Solutions, Inc. (CFS), (www.custfeedback.com) a leading provider of online customer interaction mangement and measurement solutions, today announced the release of their Customer Feedback Center CRM Module ; creating the first ever solution to provide CRM systems with actionable sales information based on their customers' online interactions with their company's website.
As companies today continue to drive more and more of their customers to their websites, many still continue to manage their customers’ sales information in separate CRM systems. The result is a growing number of valuable customer interactions that are not being fully utilized for their sales and marketing potential.
The Customer Feedback Center™ with the CRM Integration Module now provides companies with the unique ability to provide actionable sales information from their customers’ online interactions directly in their CRM systems. These solutions provide companies with valuable insight into each customer’s experience online by putting the right information in the right hands at the right time - creating actionable results.
"The Customer Feedback Center (CFC) CRM Module now allows companies who use the most popular CRM systems to extend their investment by increasing the sales and marketing information produced by each of their customer's interactions on their company's website and providing that information real-time to sales and marketing people in their CRM system." said Dustin Ruge, Chief Executive Officer for Customer Feedback Solutions."
"The Customer Feedback Center (CFC) is the only system on the market today that can both manage each customer's online interactions with a company and measure that information real-time creating actionable sales results. The Customer Feedback Center (CFC) CRM module allows us to now place this valuable information right in front of the sales and marketing people who use CRM systems to measure and act on each of their customer's online interactions, real-time."
About the Customer Feedback Center™
The Customer Feedback Center is a Microsoft® .Net connected certified enterprise solution offered to customers as a hosted software-on-demand service. Designed to provide companies with a single, centralized system to both manage and measure their online interactions, the Customer Feedback Center™ helps companies to now more effectively measure their customers' interactions with their websites creating real-time, actionable sales, marketing, and management information. Engineered based on years of industry experience, the Customer Feedback Center™ is the solution of choice for many of the worlds largest and industry leading companies.
About Customer Feedback Solutions, Inc.
Customer Feedback Solutions (CFS) provides integrated hosted technology that enables companies to centrally manage and measure their customers’ online interactions real-time with their websites creating actionable sales, marketing and support results.
For additional information about products and services, please contact us at 1-800-726-0029, visit our website at www.custfeedback.com.
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