Customer Feedback Solutions Introduces the Customer Activity Dashboard
September 23, 2005 • STONY BROOK, NY. Customer Feedback Solutions, Inc. (CFS), (www.custfeedback.com) a leading provider of online customer communication and marketing management and measurement solutions, today announced the release of their Customer Feedback Center™ Customer Activity Dashboard; the most advanced website tracking and information management tool for companies to track their customers online.
Every day more and more customers communicate with companies online and through company websites yet almost none of this information gets into the hands of the people who can generate revenues from it – the sales people. Until now...
The Customer Feedback Center™ (CFC) Customer Activity Dashboard Module is the first system of its kind that can now track each and every customer’s communications and activity online and provide that information real-time to the sales or account manager responsible for that customer. Examples of these communications include: support requests, surveys, feedback, knowledge base searches, file/document downloads, and much more.
"The Customer Feedback Center™ Customer Activity Dashboard now fills the critical information gap for companies who use analytics systems to measure website interactions but still cannot measure and act on communications and activities at the customer level." said Dustin Ruge, Chief Executive Officer for Customer Feedback Solutions."
"The Customer Feedback Center™ Customer Activity Dashboard is the only system on the market today that can both manage each customer's online communications and marketing with a company and measure that information real-time at the customer level creating actionable sales results. The Customer Feedback Center™ Customer Activity Dashboard module allows companies to now place this valuable information right in the hands of the sales, marketing, support, and management people who need it the most."
About the Customer Feedback Center™
The Customer Feedback Center™ is a Microsoft® .Net connected certified enterprise solution offered to customers as a hosted software-on-demand service. Designed to provide companies with a single, centralized system to both manage and measure their customers’ online communications and marketing, the Customer Feedback Center™ helps companies to now more effectively measure their customers' communications with their websites creating real-time, actionable sales, marketing, support, and management information. Engineered based on years of industry experience, the Customer Feedback Center™ is the solution of choice for many of the worlds largest and industry leading companies.
About Customer Feedback Solutions, Inc.
Customer Feedback Solutions (CFS) is a leading provider of hosted software and services that help companies and customers better connect online. CFS was founded to provide companies of all sizes with more efficient and cost effective solutions to manage the growing number of online communications and marketing that take place with their customers.
For additional information about products and services, please contact us at 1-800-465-8430, visit our website at www.custfeedback.com.
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